Overview
Confirm your personal information and registration details before Ekho can process your vehicle’s title and registration. You’ll verify your identity, provide an address for mailing paperwork, and answer state-specific questions needed for us to complete your title and registration documents. The information required depends on your registration state.How It Works
After completing identity verification during checkout, provide any missing personal information and your mailing address. Ekho helps automate the process by filling in information where possible. Once confirmed, generate registration documents and process your title and registration.Provide Personal Information
Your identity was verified earlier in checkout, and certain information is already filled in from your verified ID. Provide your personal details for registration. Information Required:- Phone number: Your primary contact for DMV correspondence
- Sex: Must match your driver’s license
- Military status: Check if you’re active duty
Confirm Your Mailing Address
Provide your mailing address. Mailing Address: Used for receiving plates and documents. You may provide an address different from your registration address and it may include a P.O. Box.Your mailing and registration addresses are locked after identity verification. Contact support if these need to change.
Review and Confirm
Double-check all information before proceeding. Before Continuing: Verify:- Name spelling matches ID exactly
- Addresses are complete and accurate
- Phone numbers have correct area code
- All personal information is accurate
- Name mismatch: Use exact name from ID, not nickname
- Phone errors: Use current, active number
- Name spelling: Use exact name from ID
- Information validated
- Registration and title fees calculated
- Required document list generated
- You proceed to uploading your documents (if applicable, in rare cases)
- Before proceeding: Use “Back” button to correct
- After proceeding: May need to contact support
- After document generation: Changes require support assistance
Take your time and review all information carefully. Corrections are easy now but become more difficult after documents are generated.
Troubleshooting & FAQ
What if I move after placing my order?
What if I move after placing my order?
Contact support immediately. Depending on timing, we may be able to update your address. If documents are already generated, you may need to update with the DMV after registration.
Can I use a P.O. Box for my mailing address?
Can I use a P.O. Box for my mailing address?
Yes, your mailing address can be a P.O. Box. This is where you’ll receive plates and registration documents.
Why am I seeing fields my friend didn't see?
Why am I seeing fields my friend didn't see?
Every state has different requirements. Even different scenarios within the same state can trigger different field requirements based on vehicle type and other factors.
What if I don't know the answer to a state-required field?
What if I don't know the answer to a state-required field?
Check any documentation you have (prior registrations, title, purchase documents). If still unsure, contact support - we can guide you based on your specific situation.
Can I skip state-required fields?
Can I skip state-required fields?
No - these are mandatory for your state’s DMV. Your registration cannot proceed without complete information.
What happens to my information?
What happens to my information?
Your information is used only to:
- Process your vehicle registration
- Submit to state DMV
- Generate required documents
- Calculate fees and taxes
How long does this section take?
How long does this section take?
Usually 15-20 minutes. You can save and return if needed. Information remains editable until document generation.